How is the pricing calculated for a request ?
Pricing for a request is calculated on the number of words contained in the document to be translated, the language combination and the technical nature of the text.
Where should we send the original documents for a sworn translation ?
The originals should be sent to our agency who will send them on to the relevant translator.
How can I be sure that my document will be processed confidentially ?
Refer to “Our working method”
If it is an urgent translation, how are the additional fees calculated
The additional fees are calculated according to how urgent it is, the technical nature and language combination.
How is a sworn translation delivered ?
As sworn translations have to bear a seal to be valid, they are delivered by post, or can be collected directly from our agency.
The language for which I need a translation is not in your list
Not all our languages are shown in the list on our website. Don’t hesitate to get in touch with us by telephone or e-mail for more details.
Do you take into account the nuances of languages, for example, U.S. English or Brazilian Portuguese ?
Yes. We have translators to take care of the nuances of language. All you have to do is mention it when making your request.
My business sector is not shown in your list which states fields of expertise.
Not all our fields of expertise are shown in the list on our website. Don’t hesitate to get in touch by telephone or e-mail for more details.
How can I be sure that the translator who will be working on my document is acquainted with the field in question ?
We have an extensive translator base and choose the translator suited to your document, in order to render you a translation which is true to your original document. For us, high quality and customer satisfaction are of the greatest importance and we pride ourselves on delivering impeccable translations.